Terms & Conditions

Effective Date: 06/25/2026

Bay Ridge Pilates values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase memberships or classes, or use our services.

We may collect:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Emergency contact information
• Payment information (processed securely by third-party payment providers)
• Membership and class attendance history
• Communications with our staff
• Device information, IP address, browser type, cookies, and website analytics

We use your information to:

• Process memberships and purchases
• Schedule classes and appointments
• Manage your account
• Send confirmations and reminders
• Respond to customer service requests
• Improve our services
• Send promotional emails and newsletters (you may unsubscribe at any time)
• Maintain studio safety and security
• Comply with legal obligations

We do not store your complete credit card information. Payments are securely processed through trusted third-party payment processors.

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Support marketing efforts

You may disable cookies through your browser settings.

We do not sell your personal information. We may share information with trusted service providers including:

• Booking software (such as Mariana Tek)
• Payment processors
• Email marketing providers
• Website hosting providers
• Legal authorities when required by law

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use commercially reasonable safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

Our services are not intended for children under 13 without parental consent.

Depending on your location, you may have rights to:

• Access your information
• Correct inaccurate information
• Request deletion
• Withdraw marketing consent
• Request a copy of your personal information

To exercise these rights, contact us.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

We may update this Privacy Policy at any time. Changes become effective when posted on this page.

Effective Date: 06/25/2026

By using our website, booking classes, purchasing memberships, or visiting Bay Ridge Pilates, you agree to these Terms & Conditions.

Bay Ridge Pilates offers Pilates classes, private training, workshops, memberships, and retail products.

Memberships are subject to the specific membership agreement selected during purchase. Memberships are:

• Non-transferable
• Non-refundable unless required by law
• Subject to expiration dates where applicable

Reservations are available through our online booking platform. Class availability is not guaranteed until confirmed.

Clients must cancel within the required cancellation window. Late cancellations or no-shows may result in:

• Loss of class credit
• Late cancellation fee
• No-show fee

Specific policies are described in your membership agreement.

If a space becomes available, clients may be automatically enrolled from the waitlist and become subject to the cancellation policy.

By participating, you certify that:

• You are physically able to participate.
• You understand exercise carries inherent risks.
• You will notify instructors of injuries, pregnancy, or medical conditions.

Consult your physician before beginning any exercise program.

Participation in Pilates classes is voluntary. You assume all risks associated with participation. Bay Ridge Pilates, its owners, employees, instructors, and contractors are not liable for injuries, illnesses, property damage, or losses except where prohibited by law.

Bay Ridge Pilates is not responsible for lost, stolen, or damaged personal belongings.

We reserve the right to refuse service or terminate memberships for:

• Harassment
• Disruptive behavior
• Abuse of staff or clients
• Failure to follow studio policies
• Unsafe conduct

All website content, logos, photos, videos, branding, and materials are the property of Bay Ridge Pilates and may not be copied without written permission.

You agree not to:

• Attempt unauthorized access
• Upload malicious software
• Copy or misuse website content
• Use the website for unlawful purposes

Our website may integrate third-party services, including booking software and payment processors. Their use is governed by their own terms and privacy policies.

Website content is provided for informational purposes only and does not constitute medical advice.

These Terms & Conditions are governed by the laws of the State of New York. Any disputes shall be resolved in the state or federal courts located in New York.

We may update these Terms & Conditions at any time by posting a revised version on our website.